We, at Carscallen LLP, recognize the importance of client privacy and the sensitivity of the personal information that we may have concerning any individual. As practicing lawyers we have a professional and ethical obligation to keep confidential all information we receive within a lawyer-client relationship except to the extent necessary to provide legal services requested by the client. Further, we are committed to safeguarding the personal information under our control.
This Privacy Statement only applies to the activities of Carscallen LLP that are governed by the Personal Information Protection Act of Alberta and, when applicable, the Personal Information Protection and Electronic Documents Act of Canada. Otherwise, the lawyers at Carscallen LLP are required by professional obligations and as members of the Law Society of Alberta to respect and ensure client confidentiality.
We collect personal information for the purposes of serving the legal and related needs of our clients. We require information to:
We collect personal information only by lawful and fair means and not in an unreasonably intrusive way. Wherever possible we collect your personal information directly from you at the start of a retainer and in the course of our representation.
Sometimes we may obtain information about you from other sources, for example:
By retaining us to provide particular legal services, we will assume that you consent to the collection, use and disclosure of your personal information as described in this Privacy Statement.
In some situations we may request your express consent which may be given orally, electronically or in writing.
You may withdraw your consent, in whole or in part, at any time on reasonable notice to our Privacy Officer. However, such withdrawal may be limited by legal obligations existing at that time.
Under certain circumstances, we will disclose your personal information:
In each case, we ensure that any third parties to whom we disclose personal information adhere to privacy policies at least as stringent as ours.
We will only use your personal information to provide legal services to you and to administer our legal business incidental to providing legal services, such as client billing. We may send you information about our other legal services or about new developments in the law unless you tell us you do not wish to receive such information.
We do not disclose or sell your personal information to any third party for any marketing purpose.
You have the right to request a correction of the personal information that we hold about you. We rely on you to provide us with accurate and up-to-date personal information for the purposes of providing you with legal services and to maintain contact with you. If during the course of our professional relationship any of your information changes, please inform us so that we can make any necessary changes.
Carscallen LLP maintains physical, procedural and technical safeguards appropriate to the sensitivity of your personal information reasonably sufficient to prevent any loss, misuse, unauthorized access, disclosure or modification of your personal information. Carscallen LLP restricts access to personal information to only those employees and third parties who have a need to know the personal information in the provision of legal services and the administration of our practice of law.
We will keep your personal information only for as long as we need it to fulfill the purposes we have identified or as required by law.
You may request access to the personal information we have about you. The request must be in writing and directed to the law firm’s Privacy Officer. We may charge a reasonable fee for retrieval and copying of your personal information. If the retrieval or copying related to your request is extensive, we will notify you of the fee prior to proceeding.
Your rights to access your personal information are not absolute.
We may deny access when:
From time to time, Carscallen LLP may revise this Privacy Statement to reflect changes in our policies and procedures or to comply with privacy legislation. When a revision is made, Carscallen LLP will post a notice on its website (https://carscallen.com/). Such revision will apply to any personal information collected after the posting date as well as to personal information held by Carscallen LLP at such time.
Please contact our Privacy Officer at the address below if you:
900, 332 6th Avenue SW
Calgary, AB T2P 0B2
Phone: (403) 262-3775
Fax: (403) 262-2952